NCOA Mission

The National Council on Aging (NCOA) is a respected national leader and trusted partner to help people aged 60+ meet the challenges of aging. We partner with nonprofit organizations, government, and business to provide innovative community programs and services, online help, and advocacy.

  • Our Vision: A just and caring society in which each of us, as we age, lives with dignity, purpose, and security

  • Our Mission: Improve the lives of millions of older adults, especially those who are struggling

  • Our Social Impact Goal: Improve the health and economic security of 40 million older adults by 2030

Learn more about NCOA and our COVID-19 Resource Center

My Medicare Matters®

My Medicare Matters® is designed to make it easier for you to make informed and confident choices about your Medicare coverage, offering:

  • general as well as personalized Medicare education and decision support (including estimated costs)

  • opportunity to connect with a trusted Medicare agency that meets NCOA’s Standards of Excellence for plan recommendations and enrollment

Standards of Excellence

NCOA convened an expert Consumer Advisory Panel to develop Standards of Excellence for consumer education and health insurance brokerage services for people with Medicare. Our Medicare agency partners meet these standards:

  1. Agent Compensation and Anti-Steering

  2. Agent Training and Quality Assurance

  3. Carrier Representation

  4. Consumer Advocacy

  5. Consumer Education and Decision-Support

  6. Customer Service and Support

  7. Regulatory Compliance

Learn more about our Standards of Excellence.

Economic Security

NCOA's free online tools empower people to improve their own economic security. In addition to My Medicare Matters, we offer:

  • BenefitsCheckUp® - Information on more than 2,500 benefits programs at the federal, state, and local level. Since its launch in 2001, nearly 9 million people have used BenefitsCheckUp to find more than $35 billion in annual benefits. Visit BenefitsCheckUp.

  • AgeWellPlanner® - Coming soon! This new financial wellness platform will guide individuals through key decisions designed to make their money last longer.